Conditions of Sale

Please read these conditions carefully before using “GTE EXPERTS” services. By using “GTE EXPERTS”, you agree to be bound by these conditions.

“GTE EXPERTS” provides services and sells products to you subject to the conditions set out on this page. “GTE EXPERTS” is registered business name for EDUCATION CENTER PTY.LTD.

We offer a wide range of services, and sometimes additional terms may apply. Our Q&A pages contain service terms and other important information relating to your use of the “GTE EXPERTS”.


When you use any “GTE EXPERTS” or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other “GTE EXPERTS”, such as our Message Centre. You consent to receive communications from us electronically and agree that communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included in or made available through any “GTE EXPERTS” , such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Amazon or its content suppliers and is protected by Australian and international copyright and authors’ rights laws and (where applicable) database right laws.

Other than to the extent necessary to use any “GTE EXPERTS” for its permitted purpose and in accordance with these Conditions of Sale, you may not copy, extract and/or re-utilise any content of any “GTE EXPERTS” Service without our express written consent, including, without limitation, any product listings, descriptions, prices and account information. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of any “GTE EXPERTS” service or its content, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any “GTE EXPERTS” or its content without our express written consent.


“GTE EXPERTS” or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and make personal and non-commercial use of the”GTE EXPERTS” service. The right granted to you does not include any license or permission to use the “GTE EXPERTS” service or any part thereof for the benefit of any third party, or to resell or make any commercial or derivative use of any “GTE EXPERTS” services or any part thereof.

All rights not expressly granted to you in these Conditions of sale and are reserved and retained by “GTE EXPERTS” or its licensors, suppliers, publishers, rights holders, or other content providers.

Without limiting any other rights we have at law and under these Conditions of Sale or the relevant Service Terms, the access and use rights granted by “GTE EXPERTS” under these Conditions of Sale terminate if you do not comply with this section.


You are responsible for maintaining the confidentiality of your account and password. Except to the extent caused by our breach of this Agreement, you are responsible for all activities that occur under your account regardless of whether the activities are authorized by you or undertaken by you, and we are not responsible for unauthorized access to or use of your password or account. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be used in an unauthorised manner. You must ensure that the details you provide to us are correct and complete, and inform us of any changes. You can access and update certain information you have provided to us, and your account settings, in the Your Account area of the website.

You may not use any “GTE EXPERTS” services: (i) in any way that causes, or is likely to cause, any Amazon Service, or any access to it to be interrupted, damaged or impaired in any way, (ii) in any way that may interfere with or harm any other user of an Amazon Service; (iii) for fraudulent purposes, or in connection with a criminal or other unlawful activity, or (iv) in any manner that is not permitted under these Conditions of Sale.

If we have concerns with your account, or activity relating to your account, or if you are in breach of applicable laws, these Conditions of Sale, we reserve the right to take action on your account in accordance with these Conditions of Sale, including without limitation by (i) refusing service, (ii) suspending or restricting access to your account, (iii) terminating your account; or (iv) removing or editing content you post using your account. The action we elect to take and any notice you may receive will vary depending on the “GTE EXPERTS”, the circumstances and our assessment of relevant factors. Suspension or termination of an “GTE EXPERTS” may occur in connection with, or result in suspension or termination of other “GTE EXPERTS” services. At any time, you may, in accordance with the applicable terms and using the tools and settings we make available to you for each “GTE EXPERTS” , cease using any “GTE EXPERTS” services, terminate your account or the “GTE EXPERTS”, or remove or edit certain content and material you post (each as permitted by that “GTE EXPERTS”).


Visitors may post reviews, comments and other content; send communications; and submit suggestions, ideas, questions or other material, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. You must not post or send any content that contains software viruses, or that comprises political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any such content or communication. We reserve the right (but not the obligation) to remove or edit such content. .

If you post content or submit material, and unless we indicate otherwise, you grant: (a) “GTE EXPERTS” a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) “GTE EXPERTS”, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, as applicable, you: (i) consent to any infringement of; and (ii) agree to waive, any right you have to be identified as the author of such content and any right you have to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to “GTE EXPERTS”, at our request.

You are responsible for your content and you represent and warrant that you own or otherwise control all of the rights to the content and material that you post and that, as at the date that the content or material is posted it: (i) is accurate; (ii) complies with these Conditions of Sale and any applicable Service Terms; and (iii) does not breach any applicable laws. You agree to indemnify “GTE EXPERTS” for all claims brought by a third party against “GTE EXPERTS” arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to remove the content or material when we receive from a relevant party a valid Notice Form as described in these conditions relating to the content or material.


Unless otherwise specified in writing, “GTE EXPERTS” disclaims, and does not make, any representation or warranty of any kind in respect of the “GTE EXPERTS” services including without limitation any representation or warranty (i) that they are free of viruses or other harmful components; (ii) that your use of the “GTE EXPERTS” services will be uninterrupted or error-free; or (iii) as to the suitability or availability of the GTE EXPERTS” services.

GTE EXPERTS” will not be responsible for: (i) losses arising from the unavailability of, or your inability to use any “GTE EXPERTS” services), (ii) losses that are not directly caused by any breach on our part; (iii) any business loss, loss of sales, profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure; (iv) any indirect or consequential losses; (v) any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. For any other loss relating to an “GTE EXPERTS” services, we limit our liability to the amount you have paid to us for the relevant “GTE EXPERTS” service.

Nothing in these conditions is intended to (i) override any express commitments “GTE EXPERTS” gives to you for particular “GTE EXPERTS” services (for example, commitments “GTE EXPERTS” gives to provide a refund of fees in certain circumstances) or (ii) exclude, restrict or modify any right or remedy you have in statute including under the Australian Consumer Law or otherwise to the extent that that right or remedy cannot be excluded, restricted or modified under law. Any disclaimer, exclusion, or limitation in these conditions applies as provided for in these conditions to the full extent permitted by law and subject to any such non excludable right or remedy.


The laws of New South Wales govern this Agreement and any dispute of any sort that might arise between the parties. Any dispute relating in any way to this Agreement will only be adjudicated in the courts of New South Wales. Each party consents to the exclusive jurisdiction and venue in these courts. Notwithstanding the foregoing, either party may seek injunctive relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of such party’s, its affiliates’ or any third party’s intellectual property or other proprietary rights. The United Nations Convention on Contracts for the International Sale of Goods, and any local laws implementing the Convention on Contracts for the International Sale of Goods, do not apply to this Agreement.


We reserve the right to cease providing any “GTE EXPERTS” service to you, to discontinue any “GTE EXPERTS”service and to make changes to any “GTE EXPERTS” services at any time. Your access to “GTE EXPERTS” service may be suspended or restricted in accordance with these Conditions of Sale and as necessary for our business operations including without limitation to allow for repairs, maintenance or the introduction of new features or services.


We reserve the right to make changes to any Conditions of Sale at any time by posting the changes on our website. You will be subject to the Conditions of Sale made available on the website at the time that you use the Amazon Services. You may at any time, cease using any Amazon Services, terminate your account or the relevant Amazon Service (in accordance with Section 7) including in the event of any such change.


If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.


With respect to products sold by “GTE EXPERTS”, your order is an offer to us for you to buy the product(s) in your order. When you place an order to purchase the product(s) from us, we will send you a message confirming receipt of your order and containing the details of your order (the “Order Confirmation”). If you are using certain “GTE EXPERTS” services (e.g. Amazon mobile applications) the Order Confirmation may be posted on a Message Centre on the website. The Order Confirmation is acknowledgement that we have received your order, and does not confirm our acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product(s) to you and send e-mail or post a message on the Message Centre of the website confirming that we’ve dispatched the product to you (the “Dispatch Confirmation”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation. Your contract of sale is with Amazon Commercial Services Pty Ltd.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation if an electronic invoice is available. For further information about electronic invoices and instructions on how to receive a paper copy please refer to our help pages.


Unless one of the exceptions listed below applies, you can cancel your order for a product at no cost any time before we send the GTE SERVICE Confirmation relating to that product.

You may submit your cancellation request by filling CANCECALLATION FORM.


• Only for assessment level 1 countries
• No previous visa refusals.
• Refuse to provide accurate information in GTE QUESTIONARY
• Refunds will be made in 30 days.


All prices are inclusive of GST.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by posting a message on the Message Centre of the website as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we have made a mistake and a product’s correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.